Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipping confirmation email with tracking information once your order has been shipped.

During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Express Shipping: 1–2 business days

Please note that delivery times are estimates and are not guaranteed.

International Shipping

We currently ship to select international destinations. International shipping costs and estimated delivery times will be displayed at checkout.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24–48 hours to become active.

Lost, Stolen, or Delayed Packages

We are not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier. If your package is marked as delivered but cannot be located, please contact the carrier directly.

If your package is significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately. We cannot guarantee changes once an order has been processed.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item(s) and packaging. We will review the issue and work toward an appropriate resolution.